Dining Safely on Campus

Last updated January 16, 2021

Our Commitment

NC State Dining is a recognized leader in college and university dining, and our service response to COVID-19 reflects that leadership. No matter the circumstances of the COVID-19 pandemic when you return to campus, we remain committed to the following:

  1. Keeping the health and wellness of our campus patrons and employees as our first priority.
  2. Providing the most convenient, satisfying and nutritionally sound dining program possible while adhering to required and recommended guidance for foodservice sanitation, health, and safety.

We encourage you to visit ncsu.edu/coronavirus to get the most timely updates on university guidelines and response.

We commit to:

  1. Keeping the health and wellness of our campus patrons and employees as our first priority.
  2. Providing the most convenient, satisfying and nutritionally sound dining program possible while adhering to required and recommended guidance for foodservice sanitation, health, and safety.

Quarantine / Isolation Meals

Should a student be assigned to quarantine/isolation housing, NC State Dining will provide meals. Learn more here >>

Dining Across Campus

General COVID-19 Precautions

Note that we will continue to make adjustments based on the latest information related to virus spread, university policies and CDC/State of North Carolina guidelines.

  • We are providing quarantine meal service for any on-campus student who is placed into quarantine or isolation housing by the university. Learn more here >>
  • We have installed additional hand sanitizing stations are available in or near all dining locations.
  • We are using single-use disposable items, such as plates, cups, and cutlery/napkin packs throughout retail operations. Residential will use single-use cutlery and the option dining in will be dishware or reusable take-out.
  • We have installed Plexiglas to provide additional barriers between customers and staff.
  • Beverages will be self-service with single-use cups. We will provide high frequency disinfecting and will also go strawless with a new sustainable sip lid.
  • Our staff is serving all guests to reduce the risk of spreading illness. They are also wearing masks and gloves.
  • We have removed all condiments and napkins from tables. Condiments are available in single-use packs.
  • We have added additional staff whose sole purpose is to clean and disinfect common spaces throughout the day.
  • We have reduced dining room capacity to approximately 25%, with six feet between tables and will continually adjust to meet the State of North Carolina requirements. We will have two large tents with wi-fi, lighting and seating to provide additional seating. Take out is highly encouraged.
    We have expanded the use of meal credits to new locations with a greater variety to give students more options to use their meal plan.
  • Because students will not be able to customize salads, etc. we will be offering more pre-packaged options that we know our students love to increase the speed of service and satisfaction.

Mobile Ordering

  • We have designated 100% mobile ordering-only locations to reduce lines, increase safety and speed of service. Learn More >>>
  • We are cashless and have added touchless payment for meal plans/All Campus through the ID card and credit cards.

How you can help:

  • Use hand sanitizer when entering dining spaces.
  • Face coverings are required in public spaces on campus. Wear your face covering when you are getting food and only take it off when you are actively eating.
  • Download the Grubhub App and OnCampus App. You will need these to pay in many locations (Grubhub) and view menus before dining (OnCampus).
  • Consider dining at non-peak times. For example, plan to dine before 6 pm or after 7:30 pm.
  • Follow NC State Dining on social media to get updated date information, changes, and ways we are adapting to serve you based on the latest guidelines.
  • We will conduct thorough cleaning but for added safety and comfort will be able self-serve cleaning supplies to wipe down your space while you are dining with us.

We know that COVID-19 will not go away quickly or on its own. We have to work together to limit the chance of spread. Together, we can work toward a day when we can experience NC State the way it’s meant to be experienced.

We encourage you to visit ncsu.edu/coronavirus to get the most timely updates on university guidelines and response.

How to Eat at Fountain Dining Hall

Enter

  • Wear your mask. Present your Wolfpack One Card and tap at the register to pay.
  • Sanitize your hands.
  • Wait six feet apart.
  • Each Core Meal Plan holder will have (1) free green reusable container, accessed for the first time by presenting your ID Card. Use it, then bring it back to exchange for a clean container or a special carabiner entitling you to another green container on your next visit. If you lose the green container or carabiner, a charge of $2.50 will be applied to get a new one.
  • While navigating through the serving area, maintain physical distance by standing on the squares placed on the floor.
  • Be mindful of the signage posted in each location. Entrances and exits will be marked appropriately. Directional signage is one way.

Get Ready To Be Served

You can choose the more traditional dine-in options and be served on plates or the quick served to-go option in a reusable container. The options will be:

  • Homestyle
  • Grill
  • Pasta
  • Sandwiches and Wraps (lunch only)
  • Asian (dinner only)

You’ll also be able to get a beverage, salad, fruit and/or dessert. Limited seating will be available as seats are open.  We highly recommend using the take out program to pick up food and take back to your rooms.

Getting Utensils/Condiments/Cup

  • All utensils are pre-packaged and contain a fork, knife, spoon, napkin, and salt & pepper packets.
  • You will also get a single-use cup with a lid to fill with the beverage of your choice.

When you are Done

  • Dishware: return to the dish accumulator.
  • Reusable container: empty before returning to exchange with the cashier.
  • Sanitize your hands on the way out.

How to Eat in the Restaurants and Cafes

To minimize time in line and expedite your order, many of our retail dining transactions will be made through Grubhub! Download the app to browse the menus and place your order. Pay through the app using your meal plan (Meal Credits or Dining Dollars), All Campus or a major credit card. Others will offer contactless payment. Learn More >>>

Menu options in all locations will be streamlined for ease of ordering and service.

(Need to know more about how meal credits work, including the meal credit table? Click here >>)

How to Eat in the Convenience Stores (C-Stores)

  • Talley Market is offering a basic menu using the meal credit program. Order and pick up through Grubhub.

Enhanced Vending Machines

Roughly 100 campus vending machines will include masks, hand sanitizer and gloves that can be purchased using dining dollars, All Campus, credit cards or cash.

Alternative Service Options

NC State Dining is committed to providing a positive experience for all guests. Face coverings are required by all students, faculty, staff and visitors on campus. Those individuals with medically-related or religious accommodations that limit the use of face coverings should contact dining services at 919.513.5310 for alternative access options to the goods and services provided.

Questions or Concerns

If you have any questions or concerns, please email us at ncstatedining@ncsu.edu or call 919.513.5310. You can also use the university’s hotline at 919.513.3358. If you are in one of our units and need assistance, please ask for the manager on site.